Privacy Policy

Effective Date: September 10, 2026

RESONIA, INC. (doing business as BreezeBlue, “BreezeBlue,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and otherwise process information about individuals who use our website, applications, APIs, and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Information We Collect

We may collect the following categories of information, depending on how you use the Services:

a. Information You Provide to Us

We collect information you provide directly, such as:

your name, email address, company name, billing information, and account credentials;
information you submit when you contact us, request support, subscribe to updates, or otherwise communicate with us;
information you provide when you create an account, join a waitlist, complete a form, or participate in surveys, promotions, or events.

b. Content You Submit Through the Services

Because BreezeBlue is an AI voice and speech generation platform, we may collect and process content you submit to the Services, including:

text prompts, scripts, instructions, and editing inputs;
uploaded audio files, reference audio, voice samples, pronunciation guides, and related metadata;
Private Voices and information used to create, configure, or manage them;
project files, titles, tags, and workspace content;
generated outputs, including synthesized speech, audio files, and related output metadata;
feedback, ratings, or quality reports you provide regarding generated content.

You represent that you have all rights, permissions, and consents necessary to upload or submit any content, including any voice, likeness, personal information, or other third-party content contained in your inputs.

c. Information We Collect Automatically

When you use the Services, we and our service providers may automatically collect certain information, including:

device type, operating system, browser type, language settings, and approximate location derived from IP address;
IP address, log data, access times, crash reports, error logs, and performance diagnostics;
usage information, such as pages viewed, features used, referring URLs, clicks, session activity, and interactions with the Services;
cookie, local storage, and similar technology data as described in the “Cookies and Similar Technologies” section below.

d. Information We Collect from Third Parties

We may receive information from third parties, such as:

authentication, sign-in, or account integration providers;
analytics, advertising, fraud prevention, or security partners;
payment processors and billing service providers;
business partners, resellers, or publicly available sources, where permitted by law.

2. How We Use Information

We may use the information we collect to:

provide, operate, maintain, and improve the Services;
process requests, generate audio outputs, and enable core product functionality;
authenticate users, manage accounts, and provide customer support;
monitor usage, troubleshoot issues, debug errors, and improve safety, reliability, and performance;
communicate with you about your account, service updates, product announcements, security notices, and support matters;
send marketing communications in accordance with applicable law and your preferences;
detect, investigate, and prevent fraud, abuse, unauthorized access, security incidents, or violations of our Terms;
comply with legal obligations and enforce our legal rights;
conduct internal research, analytics, and product development.

Subject to applicable law, unless you opt out as described in Section 8, we may use Inputs, Outputs, reference audio, Private Voices, related metadata, and feedback to train, evaluate, and improve our models and Services. Where applicable law requires prior consent, we will use such content for training, evaluation, or improvement only after obtaining the required consent.

When customer content is used for training or improvement, we take steps designed to disassociate it from your account or identity and remove information that could reasonably identify you. Different data-use terms may apply to Enterprise customers under an applicable written agreement.

3. Legal Bases for Processing (For EEA, UK, and Similar Jurisdictions)

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction that requires a legal basis for processing personal data, we process your information on one or more of the following bases:

Performance of a contract: to provide the Services you request, manage your account, and fulfill our obligations to you;
Legitimate interests: to operate, secure, improve, and develop the Services, prevent misuse, and communicate with you about our business, provided our interests are not overridden by your rights;
Consent: where required by law, such as for certain marketing communications, specific uses of cookies and similar technologies, or model training and improvement;
Legal obligation: where processing is necessary to comply with applicable law, regulation, or lawful request.

4. How We Share Information

We may share information as follows:

a. Service Providers and Vendors

We may share information with vendors, contractors, and service providers that perform services on our behalf, such as hosting, cloud storage, analytics, payment processing, customer support, communications delivery, security, content moderation, and infrastructure providers.

b. Integrations and Third-Party Services

If you choose to use third-party integrations or connected services, we may share information with those third parties as necessary to provide the integration or at your direction.

c. Corporate Transactions

We may disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction.

d. Legal and Safety Reasons

We may disclose information if we believe in good faith that doing so is necessary to:

comply with applicable law, regulation, legal process, or governmental request;
enforce our Terms or other agreements;
protect the rights, property, security, and safety of BreezeBlue, our users, or others.

e. With Your Direction or Consent

We may share information with third parties when you direct us to do so or otherwise consent.

5. Cookies and Similar Technologies

For product diagnostics, we may collect interaction replays across our app pages, including login, registration, Agent, subscription, and developer tools, to investigate usability, purchase-flow, and audio-streaming problems. PostHog processes these replays in the United States. Replays may include readable scripts, instructions, search inputs, visible customer content, menu selections, model and voice choices, and generation progress. Authentication flows may be recorded before you sign in and linked to your account after successful authentication. We associate recordings with your account ID and email and with session, event, generation job, and asset identifiers to investigate issues in our systems. Password and credential fields remain excluded, and we do not record raw audio or video or capture authentication headers and request bodies. Sensitive information entered into ordinary content fields may appear in recordings. Our administrators control recording and stop collection by disabling it. We respect browser Do Not Track and Global Privacy Control signals. Ending collection does not delete previously collected replays; contact us to request deletion.

We and our service providers may use cookies, SDKs, local storage, pixels, and similar technologies to:

remember user preferences and settings;
keep you signed in;
understand usage patterns and improve the Services;
measure the effectiveness of communications or campaigns;
detect fraud, abuse, or security incidents.

You can manage cookies through your browser settings and, where required by law, through any cookie consent tools we provide. Please note that disabling certain cookies may affect the availability or functionality of the Services.

For advertising measurement, we may send Google Ads a SHA-256 hash of your verified email address together with conversion information such as an advertising click identifier, transaction identifier, time, currency, and value. We do not send the email address in plain text through this server-side matching process.

6. Data Retention

We generally retain account information, user content, reference audio, Private Voices, Outputs, and related metadata for up to one year after your last activity on the Services.

Enterprise customer data may be retained for a different period as specified in the applicable contract.

You may request deletion of your account information and user content by emailing contact@breezeblue.ai. Please identify the account you want us to delete. After verifying the request, we will delete or de-identify the data associated with that account, subject to applicable legal and operational exceptions.

We may retain limited information for longer where reasonably necessary to comply with legal, tax, accounting, or regulatory obligations; resolve disputes or enforce our agreements; protect security or prevent fraud and abuse; maintain backups; or establish, exercise, or defend legal claims. After data is deleted from active systems, residual copies may remain temporarily in backups until they are overwritten or expire in the ordinary course.

7. International Data Transfers

We may process and store personal information in countries other than the country where you live. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we take appropriate measures to protect personal information transferred internationally, such as relying on contractual safeguards or other lawful transfer mechanisms.

8. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

access personal information we hold about you;
correct inaccurate or incomplete personal information;
request deletion of your personal information;
object to or restrict certain processing;
withdraw consent where processing is based on consent; and
request portability of certain personal information.

You may exercise these rights by contacting us at contact@breezeblue.ai. We may need to verify your identity before processing your request. You may also have the right to appeal a decision we make regarding your privacy request, depending on your jurisdiction.

You can opt out of promotional emails by using the unsubscribe link in those communications. Even if you opt out of promotional messages, we may still send you transactional or service-related communications.

You can opt out of the use of content for general model training or improvement through the account controls we provide or by emailing contact@breezeblue.ai. Where applicable law requires prior consent, we will not use such content for training, evaluation, or improvement unless and until the required consent has been obtained. Once we process your opt-out request, newly submitted content will no longer be used for that purpose. The opt-out does not affect processing completed before that date or models and improvements resulting from that processing.

9. Account and Content Controls

Depending on the features available in your account, you may be able to access, update, export, or delete certain account information or user content through the Services.

10. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

The Services are intended for adults and are not directed to children. If you believe that a child has provided personal information to us, please contact us at contact@breezeblue.ai, and we will take appropriate steps to investigate and address the issue.

12. Third-Party Websites and Services

The Services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or privacy practices. When we do, we will revise the “Effective Date” above. If required by law, we will provide additional notice or obtain consent for material changes.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, you may contact us at: contact@breezeblue.ai